|
Shipping information:
Free Shipping to Worldwide. Packages are shipped within approximately 48 hours of receiving the order. We ship only to the credit card billing address. If your billing address is a P.O. Box then you must provide us with a physical address by email in order for us to ship your merchandise.
We are not responsible for reshipment if you provided us with an incorrect address.
Once your order has been approved for shipment it is forwarded for shipping the next business day. You will receive a tracking number within 48 hours of the time your order is approved for shipment. Please allow 4-7 business days for delivery.
Delivery is guaranteed. In the event that your package is lost or seized we will reship once at our expense. We always declare our packages right to avoid the customer from paying import tax.
Post service website:
CityMallBags guarantees customer satisfaction, and makes the Return and Exchange Process extremely easy.
Exchanges & Returns
CityMallBags.com works very hard to ensure that each and every item we ship is of the absolute best quality available.Because all items are thoroughly inspected before they are shipped to ensure that each bag comes with all the correct markings and in a brand new condition.
CityMallBags offers a 7-day money back guarantee products if in Unused conditions except for the special offers
All Unused merchandise might be exchanged within 3 days of receipt
All Unused merchandise might be returned within 3 days of receipt
For Exchange, buyer pays a $25 re-shipping fee
For Return, full refund except shipping $25/ per item and handling fee(30%/per item)
In order to process and receive a refund or exchange you must :
Contact us before you ship any returned merchandise
Return the merchandise within 3 days of receipt at the expense of buyers
We will issue a refund in the same manner that the payment was received after we inspect the product and receive it back in
original condition unused with all tags and packaging
We will attend to any matter and work together with you to resolve it
In order for us to accept a return, the package must be sent back by global express with a tracking number.
|
