1. How is the quality of your replica bags?
2. Do your bags have all the appropriate markings like the originals?
3. Are your bags made with real leather?
4. Is the look and feel of your bags the same as the originals?
5. How can I pay for my order?
6. Is my personal information secure?
7. How much tax do I have to pay?
8. Is my personal information secure?
9. What is the shipping time?
10. If I order several bags, will they be shipped all in the same package?
11. If I purchase other products on your website, will they all be shipped in the same package at the same time?
12. Do you offer Wholesale or Drop Shipping?
13. Is there a limit to how many products I can order?
14. When will I receive my order?
15. I received my tracking number, but why can't I trace the number?
16. How do I exchange something?
17. Can I return an item?
18. How can I get more information on a particular product you are offering?
19. What if I cannot remember my password?
20. Will you be getting more styles in the brands that you currently carry?
21. How can I tell what size a handbag really is?

More question? Please contact us by email.

• How is the quality of your replica bags?

The skilled artistry that goes into creating each of our bags guarantees impeccable quality. Our gifted artisans dedicate their attention to crafting the bags with utmost care and state-of-the-art workmanship. It would be difficult for anyone to be able to tell the difference between an original, and one of our replica bags.

• Do your bags have all the appropriate markings like the originals?

All of our bags have the exact same markings as the originals. Every single bag is made with precision and great attention to detail.

• Are your bags made with real leather?

Every bag is made with 100% real leather. We do not substitute high quality soft leather for any fake or cheap leather.

• Is the look and feel of your bags the same as the originals?

Once you receive the bag, you will see and feel that these bags are almost identical to the original ones. They are made with great care and precision to make them look and feel exactly like the original, to the very last detail.

• How can I pay for my order?

Usually, Citymallbags.com accepts all major payment method online: credit cards, Visa, MasterCard, Western Union, bank transfer and so on. But when you pay for your order which is exceed $600 by credit card, please pay it each time under $600 individually.

• Is my personal information secure?

Yes, we offer a safe shopping guarantee to protect any information you transmit to us during the checkout process. At CityMallBags we use SSL to ensure all the information you inputted on the site are encrypted. SSL is the highest standard in internet encryption technology, which is a technical approach of saying that it is a highly sophisticated method of scrambling data as it travels from your computer to the servers of our website to prevent any fraud or illegal use.

• How much tax do I have to pay?

All of our customers do not have to pay any tax or any additional cost, only the price of the item(s) you want.

• What is the cost of shipping?

Our shipping is free around the world. Citymallbags.com pays all the shipping fee for all customers.

• What is the shipping time?

The shipping time varies depending on where the package is being delivered to. (Please note that Business Days excludes weekends and holidays) For more information please refer to click Shipping & Return Policy

• If I order several bags, will they be shipped all in the same package?

Yes, all your bags will be shipped in the same package, unless the package is not big enough to hold all of the bags, they will then need to be put in separate packages.

• If I purchase other products on your website, will they all be shipped in the same package at the same time?

Usually yes, we will try to pack it all in same package, however, there are cases that the package is not big enough to hold all the items or there is a longer processing fee for a certain item which will cause delay and therefore end up in a different shipment

• Do you offer Wholesale or Drop Shipping?

Yes, wholesale orders will give you discount on the entire deal.
You can also read about our Wholesale and Drop shipping program on the web site of Wholesale and Drop Shipping

• Is there a limit to how many products I can order?

No, there is no limit as to how many products you may order at once. In fact, we encourage you to order more to get greater discounts and FREE GIFTS. To get more detail you can read our policy about Discount

• When will I receive my order?

Please allow 3-7 business days for delivery of your handbags. 3-5 business days only to United States. Fast shipping to Australia, Asia, New Zealand, Western Europe, and North America. (3-5 business days)

• I received my tracking number, but why can't I trace the number?

Courier service company usually picks up all packages at the end of the day and then scans the tracking numbers. The best time to trace your package is the following day after shipment.

• How do I exchange something?

You may exchange an item within 7 days of receipt for the reasons of Shipping errors, Damaged goods or Dissatisfaction in unused conditions. More information, please click Shipping Policy

• Can I return an item?

Yes, we accept returns for the reasons of Shipping errors, Damaged goods and Dissatisfaction in unused conditions within 7 days of receipt for refund. All the items must be in mint condition (UNUSED). You must send your returned package via courier at your own expense and provide us with a tracking number in order for a refund to be issued. We do not charge a restocking fee in such cases, we lose the cost of the initial shipping and so can not pay for shipping both ways.

• How can I get more information on a particular product you are offering?

Please email us your specific questions to: citymallbags@hotmail.com and we will respond to your email within 24 hours (excluding weekends).

• What if I cannot remember my password?

Sign in on our home page and select the link: password forgotten, and we will email you a new password within minutes.

• Will you be getting more styles in the brands that you currently carry?

Yes, please check back with us as new items are listed weekly.

• How can I tell what size a handbag really is?

Read the dimensions of the handbag, and use a tape measurer and compare it to a style you already have in your possession.
Still cannot find the answer? Please contact us by mail. It`s our pleasure to service you.